IT Services

IT Services delivers the technology and services that underpin the learning, teaching, research and administration activities across the University.

We take pride in delivering high quality services that are reliable, secure and easy to use. We aim to be a trusted, strategic enabler to the University in everything we do, harnessing digital capabilities to deliver exceptional services.

The new Apollo shared service portal is now live!

We are delighted to announce that our new shared service portal is now live. To access self- service guidance or to log a call with Professional Services, please use URL (we suggest you bookmark this link for future use!)

Popular Requests


Make a request for new IT software and hardware, or report an issue with your IT equipment here.

Accounts and ID Cards

Learn how to reset your account or Email passwords, and order or replace your BSU ID Cards here.

Internet Access

Find out how to get securely online here.

Learning and Teaching

Find information for E-Learning Services, SITS, Timetabling and Attendance, Open Access Computers, Careers and Placements, Teaching Room Support and much more.