IT Helpdesk

The IT Helpdesk provides technical advice and support for staff and students of BSU.

The service can be accessed online, by email, telephone or in person.

✓ Academic Staff ✓ Professional Services
✓ Research Postgraduate ✓ Taught Postgraduate
✓ Undergraduate ✓ Visitors

The Helpdesk provides technical advice and support on BSU IT systems and the services set out in this catalogue.

The service is available to staff and students of BSU and guests/suppliers associated with the University.

Log a request online or access the KnowledgeBase for help guides and information.

BSU supported platforms (PC and Mac and supported mobile devices).

Please note that the use of BSU Accounts and services is governed by the Regulations on use of computer facilities.

For help and support, contact the IT Helpdesk at Newton Park, LY.G29 weekdays 8:30am-5pm

📞01225 876500


An Out of Hours service operates between 5pm and 8:30am every day including weekends and Bank Holidays, except for Christmas Day.